Know Your Customer and Anti-Money Laundering
1. Purpose
Raffle Join Ltd is an online competition company based in the United Kingdom. The company offers a wide variety of different prizes. The company is located in Northampton at 16 Verwood Close, NN3 8SX. Customers purchase tickets and complete a skill-based task to be eligible for a final draw. Draws are conducted using the Google Random Number Generator software and are broadcast live to ensure compliance and transparency. The company also ensures that all participants are at least 18 years old before participating.
Legal Framework
To comply with gambling legislation and random draws in all targeted countries, the Company adheres to a strict set of rules. The procedures and policies implemented by the Company for this purpose are detailed below:
Due diligence procedures including customer identification;
Procedures for maintaining records of customer identities and their transactions, including payment method, contact details, skill-based task results, and total individual sales;
Procedures for the random draw of winners;
Appropriate internal controls and risk management procedures to prevent customer concerns related to transparency;
Procedures tracking individual purchases and relevant ticket numbers for the draw;
Procedures informing employees and collaborators about the above-mentioned procedures;
2. Policy
Frequent training procedures for employees and contractors in recognizing and managing transactions and marketing.
The Company adopts procedures and processes that ensure compliance with all relevant laws and regulations.
Procedures for customer identification and due diligence:
Obtain age confirmation before accepting payments from all players.
The above process is repeated for each transaction.
Continuous monitoring of marketing language is a key objective for any senior management.
Each winner's draw is conducted using the Google Random Number Generator software and is broadcast live through the company's various social media channels.
3. Customer Acquisition Procedures
3.1. Before allowing new customers to purchase tickets from the Company, the following KYC (Know Your Customer) documents must be obtained to verify the Client's identity:
3.2 Copy of valid identity document: passport; driver's license; etc.
3.3 Documents required for address verification upon request: utility bill, bank statement.
